Services & Solutions

/Services & Solutions
Services & Solutions2018-11-23T16:33:46+00:00

The success and backbone of a product oriented industry is determined by the strength and performance of its services. The package that conceals the entire product range is not complete until relative services that equate demand for the same products are fulfilled The following is a list of all the major services offered within the precinct of a dedicated services department in Smart Plus Limited:

  • IT Networking and Network Support Services
  • IT Hardware and Software Support services
  • Annual Maintenance Contracts Services
  • IT Equipment Hire services
  • Communication Solutions

SMART PLUS LIMITED is a certified partner to the following brands for IT networking and network support services

  • CISCOPro
  • Curve
  • Siemons
  • D-Link

IT Hardware support incorporates the following

  • Computers
  • Printers
  • Servers
  • Laptops

The following software are offered and supported by SMART PLUS LIMITED

  • All Microsoft Software
  • Symantec Antivirus
  • VERITAS Backup Software
  • Quick books

The following products are on offer for hire:

  • Servers
  • Computers
  • Printers
  • Projectors
  • Laptops

Annual Maintenance Contract Services

SMART PLUS LIMITED as a HP service center has greatly strengthened its support services. It is in that respect that we guarantee our customers of effective hardware and software maintenance services. During the period of a maintenance contract, to ensure a faster response and effectiveness, the
following strategic services and spare parts will be constantly stocked as back up units:

  • A standby computer at the customer’s premises to cover for critical cases
  • SCSI hard disks equivalent to the customers storage space will be constantly available and at the customers disposal relative to downtime demand.
  • A distinctive senior hardware and software Engineer, allocated specifically for the customer.
  • Weekly visits to the customer’s premises for discussions with a customer’s technical team and also for general evaluation of performance by our field engineers.
  • Day to day support calls with three year quarterly visits will be made, involving the basic internal and
    external hardware cleaning and software updates for the impediment of any unforeseen breakdown

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